HOW EMOTIA US HANDLES INFORMATION
Privacy
A plain-language overview of privacy practices for the U.S. cookie site.
1. Information this site may receive
The site and its hosting/security services may receive standard technical request information such as IP address, browser or device information, requested pages, timestamps, and security-related signals. When forms, customer accounts, or checkout are activated, Emotia may also collect information that you choose to provide, such as name, email address, delivery information, order details, and design preferences.
2. How information may be used
- To operate, secure, and improve the Emotia US website.
- To respond to customer questions and support requests.
- To create, manage, and fulfill orders once ordering is activated.
- To prevent fraud, abuse, unauthorized access, or security incidents.
- To comply with applicable legal, tax, accounting, and recordkeeping obligations.
3. Service providers
Emotia may use hosting, security, payment, email, shipping, analytics, or other service providers when those functions are activated. Providers receive information only as reasonably necessary to perform their services or as required by law.
4. Payments
Emotia US does not currently collect live checkout payments. Before payment processing is activated, this policy will identify the applicable payment flow and any important privacy information related to it.
5. Data retention and security
Emotia intends to retain personal information only for as long as reasonably necessary for the purpose collected, business records, dispute resolution, security, and legal obligations. Reasonable technical and organizational measures are used to protect information, but no online system can guarantee absolute security.
6. Your choices
Depending on applicable law, you may have rights to request access to, correction of, or deletion of certain personal information. When customer contact channels are activated, requests can be made through the official Contact Us page.
7. Children
Emotia US is not designed to collect personal information directly from children. A parent or legal guardian should manage orders or account activity for minors.
8. Changes to this policy
This policy may be updated as the U.S. site moves from pre-launch to live ordering. The current version and effective date will remain posted on this page.